Shipping policy
Delivery in the UK
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Orders placed before 2 pm Monday–Friday are dispatched the same working day.
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Orders placed after 2 pm are shipped the next working day.
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Free delivery is available across mainland UK.
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Additional delivery charges may apply for Highlands, islands, or overseas locations.
Dispatch & Tracking
Once your order has shipped, you’ll receive an email with a tracking link so you can follow your delivery.
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Heavier or bulk items may require a signature on delivery.
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You can also collect your order from our warehouse with prior notice.
International Delivery
We currently ship to selected international destinations. Shipping rates and times vary depending on location. Please contact us for a quote before placing your order.
Need Help?
If you have any questions about delivery times, shipping costs, or tracking, contact our UK-based customer service team by:
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Email: help@monstershop.co.uk
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Phone: +44 (0)1347 878887
We’ll be happy to assist you promptly.




