FAQ
(Frequently Asked Questions)
Do your machines come with everything I need?
Most bundles include a heat press or vinyl cutter, tools, and blanks — ready to use out of the box. Check the “What’s Included” section on each product page for details.
Can I start a business with PixMax machines?
Yes! Thousands of customers use PixMax gear to launch custom product lines, Etsy stores, and local brands.
Are your machines compatible with Cricut/Silhouette files?
Yes — our vinyl cutters work with standard design file formats like SVG and PNG, compatible with popular design software.
Do I need special software?
Some bundles include cutting software, while others may require a separate license. Check each listing for software details.
What’s the warranty?
All PixMax machines come with a 12-month warranty and UK-based customer support.
Our customer support is available Monday to Friday: 9am-5:30pm.Average answer time: 24h
